Civil Enforcement Officer

We are looking for an enthusiastic and highly motivated full time staff members to join the dynamic Parking Services Team to help manage, improve and maintain traffic flow across Dorset and manage parking facilities for our many tourists & visitors throughout the year.

Your base will be in Charminster, Dorchester, but you will have the opportunity to work across the Dorset area, in its historic and iconic towns, villages and beautiful coastline and countryside. The majority of the time you will be working with minimal supervision but will be part of a professional, experienced dedicated team with a strong customer focus.

This is an exciting opportunity to play a pivotal supporting role in delivering a service to residents, businesses & visitors in the Dorset area. Excellent communication skills are essential in this front facing role as at times the role can be challenging.

What you will be doing:

You will be a uniformed public facing representative of Dorset Council and as such will be providing information & guidance to members of the public and liaising with councillors and other authority services.

You will be monitoring and enforcing parking regulations with an objective to keep traffic flowing and to keep access to local businesses and amenities for both residents and visitors alike.

By providing a high visibility proactive patrol you will be encouraging compliance throughout the road networks of Dorset and compliance within the car parks, safeguarding revenue income that supports many of Dorset Council's essential services.

About You:

Essential skills:

• literate and numerate with excellent communication skills.
• experience in a public facing role.
• required, post entry, to gain a thorough knowledge of legislation and parking regulations.
• full clean driving licence.
• basic IT knowledge and skills to include usage of smartphone or similar device, Microsoft Office and Teams.
• fit to carry equipment, walk considerable distances and work outside in all weathers.
• smart appearance.
• experience of working with people in difficult and challenging circumstances with an ability to resolve conflict in a professional manner.
• ability to work with minimal supervision and within a team environment.
• able to follow procedures

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.