An Exciting Opportunity to Help Lead Operations Across Two Exceptional Schools
Are you an experienced operational leader who thrives on improving services, leading teams and making things run smoothly?
We are seeking an outstanding Senior Operations Officer to support the leadership and management of operational services across Twynham School and The Grange School. Reporting directly to the School Operations Director, this role provides leadership across a broad portfolio of support services, helping to ensure the efficient, safe and effective delivery of operations that underpin exceptional educational outcomes.
This is a rare opportunity to step into a broad and varied operational management role with responsibility for administration, communications and marketing, IT and digital systems, educational visits, event operations, catering oversight, health and safety coordination, compliance monitoring and the continuous improvement of operational services and systems across both schools.
You'll be at the heart of school operations, working closely with leaders and colleagues across both sites to drive continuous improvement and deliver outstanding support services.
If you enjoy leading people, solving problems, improving processes and making a visible impact, we'd love to hear from you.
What you will lead
In this key role, you will provide operational leadership and coordination across a range of support functions, ensuring services are delivered efficiently, consistently and to the highest standards.
You will lead and develop administration, reception, reprographics, communications, marketing and IT services across both schools, whilst acting as a key operational contact for day-to-day issues, projects and improvement initiatives.
Working closely with the Operations Director, you will:
- Lead and develop administration, reception, reprographics, communications, marketing and IT services across both schools.
- Drive improvements to systems, digital solutions, processes and service delivery.
- Act as a key operational contact for colleagues across both sites.
- Coordinate and support the delivery of major school events and activities.
- Oversee educational visits administration, ensuring appropriate processes, documentation and risk assessments are in place.
- Support health and safety compliance by coordinating training records, monitoring actions and assisting with risk assessment processes.
- Work alongside Facilities Managers and curriculum leaders to support safe and compliant working practices.
- Oversee communications, website content and social media activity across both schools.
- Provide operational oversight of catering services, supporting the delivery of a high-quality experience for students and staff.
- Lead operational improvement projects and support the implementation of new systems and ways of working.
- Provide line management and operational oversight for IT support staff across both schools.
- Work with Trust IT colleagues and external providers to support the delivery and continuous improvement of IT services and digital systems.
- Support compliance, business continuity and operational planning activities.
- Build positive relationships with staff, parents, students, visitors, Trust colleagues and external partners.
This role offers an excellent opportunity to lead multiple operational functions across two schools, influencing service delivery, operational effectiveness and continuous improvement.
What we can offer you
As part of our Trust, you will benefit from:
- A significant leadership role spanning two successful and ambitious schools.
- The opportunity to develop and improve operational services that impact the experience of students, staff and families every day.
- A varied and rewarding role with genuine scope to influence service delivery and organisational improvement.
- A welcoming, supportive and collaborative working environment.
- Access to high-quality professional development and leadership development opportunities.
- Opportunities to contribute to wider Trust initiatives and projects.
- Automatic membership of the Dorset Local Government Pension Scheme.
- Free, confidential access to our Employee Assistance Programme, which offers a range of counselling services plus financial, legal and practical support from qualified professionals on a range of personal issues and access to online health and wellbeing resources.
- A trust-wide intranet, where we share our news, information and resources.
- Local discounts negotiated on behalf of our staff e.g. gym memberships, hair and beauty salons, chiropractic care, cycle shops, restaurants, motoring services, and retail/DIY stores.
- Access to national discounts on a wide variety of huge brands.
- A welcoming staff room with complimentary tea and coffee available throughout the day
- The opportunity to work within Twynham Learning; a progressive multi-academy trust
- The opportunity to work in one of the most beautiful areas of the South Coast
- Most importantly, you will have the opportunity to make a meaningful contribution to the continued success of two thriving schools.
Who we are looking for
We are looking for an organised, proactive and forward-thinking operational leader who can combine strategic thinking with excellent day-to-day operational delivery.
You will ideally have:
- Experience leading and developing multiple administrative, operational or business support functions and teams.
- A proven track record of improving systems, processes and service delivery.
- Experience leading projects and implementing change.
- Strong organisational, analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- The ability to build effective relationships with a wide range of stakeholders.
- Experience coordinating multiple priorities in a fast-paced environment.
- Experience supporting compliance, operational governance or health and safety processes.
- Strong ICT skills and experience using management information systems.
- Confident using and improving digital systems to enhance operational efficiency and service delivery.
- A commitment to continuous improvement and high standards of service delivery.
Experience in an educational environment would be advantageous but is not essential. Most importantly, you will be someone who enjoys making things happen, can see the bigger picture, and is motivated by creating efficient, effective and well-organised services.
You will also be keen to live our Twynham Learning employee values which are:
- Aim high
- Keep improving
- Don’t leave anyone behind
- See the bigger picture
Any questions?
To discuss the post or your application, please contact [email protected]
How to apply
To apply for this vacancy, please submit a Job Application Form and Diversity Questionnaire by email to: [email protected]
Only applications made using our own official application form will be accepted. You can download the form below.
The closing date for applications is Friday 20 November 2026 at 9am. However, we reserve the right to interview and/or appoint strong candidates before this, so we encourage you to apply early.
Interviews will be on a date to be confirmed.